Shipping policy
We ship orders worldwide.
- Order Processing: Orders will be processed within 1–3 business days after payment confirmation, excluding weekends and public holidays.
- Shipping Time: Standard shipping takes 7–15 business days to deliver to most countries. Delivery time may be delayed due to customs inspection, weather or logistics issues.
- Shipping Fee: Shipping cost will be calculated and shown at checkout based on your delivery address.
- Customs & Duties: Buyers are responsible for any import duties, taxes or customs clearance fees charged by your local government. We will not mark orders as gifts to avoid customs charges.
- Shipping Address: Please double-check your shipping address when placing an order. We are not responsible for non-delivery caused by incorrect or incomplete addresses provided by customers.
- Lost / Damaged Package: If your package is lost or damaged during transit, please contact us within 14 days after the estimated delivery date. We will assist you to file a logistics claim.